Returns & Exchanges
At Medico Store مدكو ستور, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return or exchange them within 14 days of delivery provided they are in original condition with tags attached.
Initiate Your Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Package Your Items
Place the unworn items back into their original packaging, ensuring all labels and promotional inserts are included.
Schedule a Pickup
Choose a convenient time for our courier partner to collect the package from your doorstep at no additional cost for the first return.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing